World-class experiences start here...

Considering the development of a new enterprise system, product or feature-set? Wanting to ensure it has the best chance of success before jumping into delivery? We have pre-packaged, fixed price services to support you at this crucial stage.

UX Audit

Identify and prioritise the less-than-perfect areas of a digital product, application or service which are simultaneously causing headaches for users and obstructing you from achieving your desired goals.

  Competitor comparison
  UX / UI review capturing detailed issues, problem areas and risks
  Information architecture and navigation review
  1 x audit report with priorities and actionable recommendations
  1 x playback presentation pack

User Experience Vision

Clarify, communicate and inspire stakeholders with a strong, well-articulated vision. Perfect for uniting team members, injecting new energy in a stalled-out project or beginning a new one on the right foot.

  Facilitation of ideation workshops
  Design principles
  Future use cases with UX concept mockups
  1 x playback presentation pack

User Research

Gain deeper insights into your users. Understand how they think, their behaviour and what motivates them.

  Custom research scripts
  Execution of interviews, surveys or observation of users
  Personas for each user type
  Research report containing insights, findings and recommendations
  1 x playback presentation

Concept Discovery & Rapid Prototyping

Begin your new project with complete confidence. Ensure you’re solving the RIGHT problem, the RIGHT way.

  Facilitation of workshops on problem def, metrics & assumptions
  Facilitation of ideation sessions to generate solution alternatives
  Recommended experiments, prototype design and A/B testing
  Testing report containing insights, findings and recommendations
  1 x playback presentation pack

IA / UX / UI / Visual Design

Sketches are translated into wireframes, wireframes into highly polished visual designs and finally, fully-fledged interactive prototypes.

  Facilitation of workshops to explore information architecture
  Facilitation of workshops to explore detailed screen concepts
  Information architecture and navigation design
  Screenflows, wireframes, key UI interactions and visual design
  Prototype of all key screens and interactions

Usability Testing

Settle project team debates, validate designs and gather data directly from users around what works and what doesn’t.

  Scheduling and management of test participant communications
  Creation of test scripts & scenarios
  Facilitation of test sessions
  Testing report containing insights, findings and recommendations
  1 x playback presentation pack

Already on to the winning design?

We have great add-on services to help you and your team take your shiny new experience to the next level.


12 or 18-month feature release roadmap for your product.


Generate requirements and business rules for your new concept.


Speak to your users & deliver your message in a simple, clean and delightful way.


Development of your Minimum Viable Product and readiness for launch.

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InFlow Labs is the trading name of InFlow Enterprises Pty Ltd. ABN 79 623 181 779.